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Archive for the 'Uncategorized' Category

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Near-Term Value: More evidence that its time has come

Posted on October 16th, 2012 · Posted in Uncategorized

Customer Lifetime Value is a topic that appears often in our blog and others – and yet it still seems to struggle to gain traction.  LTV discussions appear from time.. read more

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Success is Social Marketing NOT Social Media – Part 1 of 2

Posted on September 5th, 2012 · Posted in Uncategorized

Many of you know that I am an Adjunct Professor in CRM at the Carey Business School of Johns Hopkins Univ. I have invited a fellow instructor and colleague –.. read more

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Pay-per-click Bidding: Interview with RKG-Rimm Kaufman Group

Posted on June 26th, 2012 · Posted in Uncategorized

In describing the challenge for multi-channel marketers, I often fall back on the old quote from John Wanamaker, the 20th century department store magnate: “Half the money I spend on.. read more

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Customer Data Hygiene: You cannot expect what you do not inspect

Posted on June 20th, 2012 · Posted in Uncategorized

“Who you gonna believe: me, or your own eyes?” The famous quote from Groucho Marx illustrates a central point that I continue to make with students and clients: to ensure.. read more

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MoneyBall for Marketers: PPC Bidding using Customer LTV

Posted on June 8th, 2012 · Posted in Uncategorized

First in a series on Online-Offline Data Integration Michael Lewis and Brad Pitt made “Moneyball” a great movie, but also a popular business concept. I’m no Brad Pitt (pause) –.. read more

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Dydacomp Update Part 3 of 3: User Conference highlights

Posted on June 6th, 2012 · Posted in Uncategorized

As the final step in a closer look at Dydacomp/MultiChannel Order Manager, I attended the MOM User Conference in Chicago June 4th. This one day event was the first of.. read more

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Part 2 of 3: News about the “bump in the road” at Dydacomp

Posted on May 21st, 2012 · Posted in Uncategorized

In my May 18th post, I wrote a blog piece about how, in many ways, I feel things are definitely looking up at Dydacomp, makers of Multi Channel Order Manager.. read more

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Is You or Is You Ain’t My Baby? The Challenge of Multi-Channel Matchback Response Reporting

Posted on May 21st, 2012 · Posted in Uncategorized

The old Jazz standard illustrates the guessing game faced by today’s multi-channel marketers: how to link matchback responses to a specific marketing campaign. Veteran DM staff from postal campaigns will.. read more

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What’s New with Dydacomp

Posted on May 18th, 2012 · Posted in Uncategorized

Many of you may know that DMSI has had a long standing relationship with Dydacomp, maker of MOM (Multi Channel Order Manager).  I just returned from a visit to Dydacomp.. read more

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Gambling or Investing? Database Matchback for Effective Marketing

Posted on May 14th, 2012 · Posted in Uncategorized

Flyfishers know. Gamblers like to think they know. Know what? Know what works! Without in-depth response reporting, however, direct marketers are more like gamblers. Response reporting can be described as.. read more